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December 24
Event Set Up 9am – 12 noon : May involve heavy lifting

December 25
Final Event Check 9 – 10am
Volunteers Leaders Arrive – 10.00am
Volunteers Arrive – 10.15am – 10.30am
Volunteers Main Team Talk – 10.45am
Team Leaders break-off with Teams/Prep – 11.00am
Guests Arrive – 11.30am to 12.00pm
Welcome Address – 12.15pm
Food Service – 12.30pm
Entertainment – 11.00am to 2.30pm
Event Conclusion – 2.30pm
Event Pack Down – 2.30pm onwards : May involve heavy lifting
Event Pack Down – 2.30pm onwards : May involve heavy lifting

Pre Event and Event Day

• Attend Volunteer Pre-Event Briefing Day
• Arrive at 10:30, and register your attendance
• Familiarise yourself with event layout
• After guests are registered, escort them to a selected table
• Assist table hosts if needed with mobility impaired guests
• Clear litter as needed
• Notify First Aid if needed to any medical issues
• Encourage guests to complete guest feedback forms and place in box at front of stage

Event Conclusion
Return volunteer bib to your Team Leader before leaving the event

Pre Event and Event Day

• Attend Volunteer Pre-Event Briefing Day
• Arrive at 10:30, and register your attendance
• Select a table
• Familiarise yourself with event layout
• Familiarise yourself with the contents in your Host Pack
• Greet guests as they are brought to your table by an Usher
• Brief guests of event timetable
• Initiate conversation – avoid topics of religion, politics or culture
• Listen for MC to call lunch service
• Assist guests who have mobility issues
• Keep conversation flowing and table tidy
• Complete host feedback form and place in box at front of stage
• Encourage guests to complete guest feedback forms and place in box at front of stage

Event Conclusion
Return volunteer bib to your Team Leader before leaving the event

Pre Event and Event Day

• Attend Volunteer Pre-Event Briefing Day
• Arrive at 10:30, and register your attendance
• Familiarise yourself with event layout
• You will be assigned a food station by the Catering Manager
• Your Team Leader will allocate your tasks for the day
• If asked, second serves will be called by MC once all guests have been served
• Notify Catering Manager if needed to any medical issues

Event Conclusion
Return volunteer bib to your Team Leader before leaving the event